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What Clients Are Saying | What Photographers Are Saying | Customer Success Stories |
Well Said
Because Ava Art Principal Owner Kathy Skarvan loves photography and is passionate about framing, it is easy for her to ensure an outstanding experience for her clients. Hear directly from photographers and our clients about their experiences working with Ava Art. You'll quickly get a sense of how we work and the delight we provide to our customers.
"Thank you for SUCH a beautiful job on our portrait. It's better than my expectations. It's just beautiful! It's wonderful! I'm so happy when I look at it. I'm looking forward to working with you again." Maryann, Millis, MA “OMG - We love the framing you did. The photo in your frame looks so beautiful in our front hallway, I find myself pausing just to look at it all the time. Mike was so pleased this morning when I/Warren gave him his Father's Day present. He thought you did a beautiful job too and loves the piece. Thanks for getting it done for me on such a short notice.” Danielle, Middleton, MA "Kathy's work, in my mind, is priceless... ...and I know that's a cliché and people say it all the time, but I'm completely 100 percent satisfied with the value I got from working with Kathy and my finished product, and I would never go to another framing shop. I would completely stick with her." Fran, Westford, MA “Our photographer, Lynne Damianos, highly recommended Kathy. It was nice having her come to the office rather than me going somewhere. It’s the whole package with Kathy, the quality of the frames and how she presents them. I’ve worked with another framer and just the way Kathy packaged them was different. When Kathy delivered the frames to my office, she opened them one by one because she cared about how I felt about what she was giving me. It’s how she builds relationships and how she communicates with the client that impresses me so much. The ability for her to be on site is the number one selling point. That’s how Lynne said it would go and that’s exactly how it went.” Steven, Quincy, MA “Kathy Skarvan was just a pleasure to work with... ...AND my pictures turned out gorgeous! It was so easy to have her come to my home, show me samples of coordinating matting and frames, and deliver finished pictures that were ready to hang. Her customer service was wonderful. Working around my hectic schedule was challenging. She was accommodating and never made me feel like it was a bother. I would recommend her to anyone for her expertise and professionalism. What a great experience! Thanks Kathy!” Beth, Groton, MA "That is an amazing job of framing." “My girlfriend hasn't been to my Milford store in ages. On Monday she stopped by and while in my office, saw the framed Daytona 500 work you did for me. She turned to me and said, "That is an amazing job of framing." It’s always nice to hear compliments.....Kathy, I look at it every day and enjoy your great work.” Richard, Milford, MA "Kathy is a delight, first of all. She's so personable and so very organized. Most of all, I could pick up immediately on her artistic eye--it was amazing. In my particular case, I wanted her to frame a family photo that I wanted to go in my family room. It was an image of the ocean. I'd recently done over my family room in different shades of blue, and I wanted the ocean to pick up the blues. When she came into the room, she loved the photo and could totally see it 'living' in there. She helped me pick a spot on the wall where she thought it would look good, and it did. She has a wonderful artistic eye, and the value is in her being able to come into your home and get a feel for what you want and what would look good in your home. You can't get that in a frame shop. And in terms of the frames, Kathy had a bunch of different options with her. What was nice is that these options covered various price points as well. The frames were all beautiful, beautiful products. She also highly recommended Museum Glass® because of the high quality anti-reflective properties, and I love it. It's gorgeous. I'm glad I went with it." Robin, Newburyport, MA "It was truly a special gift for her." “I wanted to let you know that Ed's mother just loved the work you did framing her postcard. It was truly a special gift for her. Thank you for doing such a great job!” Mark, Haverhill, MA “Thank you so much for the lovely pictures. “I hung them in my office today and they look absolutely perfect! Everyone loves them- you are getting rave reviews.” Jen, Dedham, MA “Carl LOVED the piece and was so so surprised!! Thank you so so much for your help and for creating it so very quickly. We really enjoy working with you!” Julie, Sherborn, MA |
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"Kathy has helped me tremendously. I particularly love Ava Art's framing service because when I attempted to do framing myself, I found I just didn't want to do it. It was sapping me creatively. I just wanted to take my pictures. Kathy lets me do what I love without the hassle of framing. She's knowledgeable, incredibly competent, and a pleasure to work with. And, my clients love her too." Karen J. Rodgers, Portrait & Event Photographer “I love Kathy's artistic sense. When she looks at a photo, she draws out colors and makes the final framed product flow with its environment. It makes all the difference. I've found that while I might think I'm good with color, Kathy comes up with ideas I wouldn’t have imagined. She's eliminated hours of time, and the client is getting a better product. Working with Kathy makes us look professional and top notch. She's taken a huge weight off of our shoulders. Kathy has a way of making you feel good about ideas and choices. If you say what you think you want and she has a different idea, she can present her thoughts in a way that still makes you feel good. I've also appreciated how Kathy promotes the photographers with whom she works at trade shows and other venues. You can tell that Kathy loves what she does and is passionate about it. She's innovative and original, and has a positive energy about her that spills onto her clients. I would definitely recommend Kathy Skarvan and Ava Art to any photographer." Lynne Damianos, Principal, Commercial and Architectural Photography "Kathy provides that final touch." “Because of the personal nature of my work -- relationship portraits that reveal the connections between people -- the final product demands framing that enhances its unique flavor. Kathy provides that final touch. I can put these photographs that are so important to my clients into Kathy's hands and know they're going to be treated with respect and artistic integrity. One client was a family with two small children. They couldn't easily visit either a studio or a frame shop—it would have been chaos. Kathy and I went over to their house to discuss framing. The walls were an unusual color and some already framed pieces needed to be matched. By having all the mats with her and the frames available, Kathy was able to put together a package that would have been impossible to choose outside of the context of the client's home. The family loved the results. For another client, Kathy suggested a very large mat for a very small photo. The woman wasn't sure, so Kathy said, "If you don't like it, I'll re-do it." The client decided to try it, and now says that every time someone walks into her office, they're blown away by the artistic and unusual treatment. And, I appreciated Kathy's commitment to getting it right and being willing to re-do things. I have recommended Kathy to many clients and photographers. The overall positive atmosphere that she exudes enhances the entire process of framing, and clients feel they're getting something very special. I feel like she's a real partner in my business. If you want to enhance that one-on-one relationship with your clients by bringing in a framer who will help your work look beautiful, Kathy's the one to call.” Gretje Ferguson, Photographer “I am thrilled with the amazing quality of Kathy’s work, and I am thrilled to be working with her! Kathy brings a comfortable working relationship and a collaborative attitude to our business partnership that goes far beyond taking orders. We've developed into a real team. She appreciates the treasured family portraits I create, and she pulls out all the stops to preserve them and show them off in a variety of styles. She gets so excited about the images, and when she brings them back to me she feels like she almost knows my clients from seeing their faces. In the end, when a client looks back on the experience of working with us, they feel very good about it.” Alyse Gause, Fine Art Portrait Photographer and Printmaker “Kathy thanks for delivering the frames on time for the Open Studios day. They've received loads of compliments and look FABULOUS." Andrea Joliat, Photographer |
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